FAQs

Who Are Essential Elements?

With a dedication to quality, integrity and safety, Essential Elements is committed to nutritional science, health and wellness.

It isn’t just about weight loss for us. It’s about lifestyle and health, which is why we take great care in the production of our supplements and vitamins. You’ll never encounter any harmful additives, fillers or unnatural ingredients in our products. That’s why we have our 365-Day Money-Back Guarantee, because we’re committed to keeping you safe and strong.

Is it safe to buy online from your website?

Absolutely! At no point will Essential Elements sell or distribute your information anywhere else. All of your contact information is secure and encrypted on our site. See our Trust and Security terms for more information.

Why should I choose Essential Elements over the competitors?

Here at Essential Elements, we don’t shy away from competition. We embrace it because we truly believe that our products are vastly superior to anything else on the market. Our commitment to integrity, safety, quality and knowledge, our board of medical advisors that are available to guide you through an in-depth understanding of nutrition and health you can’t get anywhere else and our all-natural, high-quality products are what set us apart.

Does your Money-Back Guarantee really cover a whole year?

Yes! It’s entirely risk-free. Up to one year from the purchase date of any our products, if you’re at all unsatisfied, you can return the items to us—whether used or unused. See Terms of Service for additional information.

How do I contact Customer Service?

You can contact Essential Elements via email support@essentialelementsnutrition.com or give us a call at 1.888.343.9888 with any additional questions. Our friendly and helpful customer service representatives on hand will be happy to assist you with your Essential Elements products between the hours of 6am to 5pm PST, Monday through Friday and 7am to 4pm PST, Saturday through Sunday.

How do I get a refund?

If you ever need to make a return, contact us via email at support@essentialelementsnutrition.com or by telephone at 1.888.343.9888 and we’ll be happy to assist you.

Who does Essential Elements ship through?

We ship our all products through USPS.

Will I be able to track my order?

Upon receipt of your order, we will forward your tracking information to you within 1 day,. If, for any reason, you can’t access this email and/or have additional questions, don’t hesitate to email us at support@essentialelementsnutrition.com or call us at 1.888.343.9888 so we can assist you further.

Where is Essential Elements located?

Our distribution center and headquarters are located in Houston, Texas. The FDA-approved laboratories and facilities we use are located in Utah. All of our products are produced in the United States of America.